Health Council of South Florida


< SEPTEMBER 2014 >
  State of Florida


ACCESS Florida
Florida Department of Children and Families Automated Community Connection to Economic Self-Sufficiency

  • Prescreening to see if you might qualify for benefits
  • Apply for Food Stamps, Temporary Cash Assistance, or Medicaid
  • Complete a recertification review for Food Stamps, Temporary Cash Assistance, or Medicaid
  • Complete an unfinished application or review
  • Add comments to an application that has been submitted using an E-Signature
  • My ACCESS Account (Check case status or benefit information)
  • Report changes to your Food Stamps, Temporary Cash Assistance, or Medicaid case
  • Check the status of a reported change
  • Request a recertification review packet
  • Platinum Community Partners - Check case status or benefit information

ACCESS Florida Homepage 

  • Find out about and apply for the benefits offered by the Florida Department of Children and Families
  • Other organizations that offer help

Cover Florida Health Care 
Access to Affordable Quality Health Care

Unanimously approved during the 2008 Florida legislative session,  the Cover Florida Health Care Access Program makes affordable health coverage available to 3.8 million uninsured Floridians through a comprehensive market-based strategy. No tax dollars were required to create the Cover Florida health insurance plans. Instead, six private insurance companies have partnered with the State of Florida to offer affordable health insurance coverage.

Cover Florida allows insurers to create innovative health insurance products that are affordable and guaranteed to Floridians who have been without insurance for at least six months, or who are recently unemployed, even if there are pre-existing health conditions. The coverage is voluntary for both individuals and for employers, and employees can even take their coverage with them if they change jobs.

Cover Florida gives uninsured Floridians the opportunity to take charge of their own preventive health care. Cover Florida benefit options include a robust set of benefits, such as coverage for preventive services, screenings, and office visits, as well as office surgery, urgent care, prescription drugs, durable medical equipment, and diabetic supplies.

The Cover Florida Health Care Website provides answers to frequently asked questions, information on available plans, health reseources, and the history of Cover Florida.

Florida Administrative Weekly
Provides citizens direct access to proposed rules and regulations effecting all Floridians, as well as notices of public meetings and bid announcements.

Florida Agency for Health Care Administration

Consumer Resources 
Information on the AHCA website for Consumers:

Agency Hotline
To file a complaint against a health care facility, report medicaid fraud, obtain information about AHCA or request a publication, call (888) 419-3456

Public Records
To make a public records request please visit our Public Records Coordination Office's page.

Health Care Facility Information

Do you need to locate a particular health care facility like a Nursing Home or Hospital? This link takes you to our companion site where you can search and locate a wide variety of health care facilities. In addition, it's mapping function can even plan the route from your home to their front door!

Living Will, Health Care Surrogate Designation and an Anatomical Donation
Every competent adult has the right to make decisions concerning his or her own health, including the right to choose or refuse medical treatment. AHCA has compiled three types of advance directives: a Living Will, Health Care Surrogate Designation and an Anatomical Donation. You might choose to complete one, two, or all three of these forms. The pamphlet provides information to help you decide what will best serve your needs.

The HIPAA Compliance Office
assists Medicaid beneficiaries in exercising their rights, including requests for claims records, handles HIPAA complaints against the Agency and advises AHCA on how to comply with HIPAA.

Nursing Home Guide
This Guide lists nursing homes and continuing care retirement communities by region and county. The Guide also includes facility-specific comparative information.

Nursing Home Compare
The Official U. S. Government Site for Medicare Information This site provides you with comprehensive information about nursing homes. It also has a searchable national data base of nursing homes by state. Here you can compare nursing homes by various categories. Locate nursing homes by county, city, zip, or name. Search for information about the nursing home, about the residents in the nursing home, about the nursing home inspection record, and about the nursing home staff.

Division of Health Quality Assurance
The Agency's Division of Health Quality Assurance licenses and regulates most of our health care facilities in Florida. Hospitals, Ambulatory Surgical Centers, Nursing Homes, Adult Living Facilities and Home Health Agencies are just a few.

Organ Donor Information


Subscriber Assistance Program (SAP)
A program designed to provide unbiased assistance to consumers of HMOs with their unresolved grievances.

Managed Care Ombudsman Committees Program
Voluntary organizations that serve as advocates for consumers with their managed health care plans.

A Consumer's Guide to the Complaint Process

Consumer Complaint, Publication and Information Call Center
The State of Florida's health care website.   

  • AHCA Call Center
  • Brochures and Guides
  • Compare Prescription Drug Prices
  • Compare Hospitals, Ambulatory Surgery Centers and Nursing Homes
  • Emergency Department Care
  • Find Florida health care facilities, including driving directions
  • Find Health Care Professionals
  • Florida Medicaid
  • Compare Health Plans
  • Look up a Medical Condition or procedure, and find out more information, including health outcomes.
  • Medical Help Resources
  • Senior Health
  • Symptom Navigator; a tool to help you decide whether to treat at home or see a doctor.



Bureau of Managed Health Care
The Bureau of Managed Health Care plays an important role in AHCA's mission to champion accessible, affordable, quality health care for all Floridians through the oversight and monitoring of a variety of programs.

Certificate of Need Office and Financial Analysis
The Certificate of Need (CON) program is a regulatory process that requires certain health care providers to obtain state approval before offering certain new or expanded services. The CON process is intended to help ensure that new services proposed by health care providers are needed for quality patient care within a particular region or community, and prevent unnecessary duplication of services by selecting the best proposal among competing applicants who wish to provide a particular health service.

Medicaid Services

Florida Department of Health 

CHARTS (Florida Community Health Assessment Resource Tool Set
Health statistics such as births, deaths, disease morbidity, population and behavioral risk factors.

Office of Rural Health 
Established by the Florida Legislature in 1991, the Florida Office of Rural Health is charged with addressing the particular healthcare needs of the state’s rural citizens.

Florida Department of Elder Affairs
The Florida Department of Elder Affairs is the agency constitutionally designated by Florida voters to "serve as the primary state agency" responsible for administering human services programs for the elderly. Its purpose is to serve elders in all aspect possible ways to help them keep their self-sufficiency and self-determination.

Florida Department of Insurance Division of Consumer Services

Florida Health News 
An independent online news service whose mission is to inform the public on state and local health policy and finance issues as they develop. Florida Health News posts health-related stories reported around the state, highlights the Florida impact of national stories, posts upcoming conferences and other key events and tracks state health legislation. The news service provides original coverage of Florida health developments.  E-Alerts, a Monday-through-Friday news service, is available at no charge by signing up at this site.

Florida Health News is a Florida not-for-profit corporation, sponsored by the Florida Health Policy Center, a unique collaborative of Florida foundations dedicated to furthering access to neutral and objective health information. The members are: Allegany Franciscan Ministries, Inc., Florida Philanthropic Network, Health Foundation of South Florida, Gulf Coast Community Foundation of Venice, Jessie Ball duPont Fund, Palm Healthcare Foundation, Quantum Foundation and Winter Park Health Foundation.

Florida Kid Care
Florida KidCare is Florida's children’s health insurance program for uninsured children under age 19. It is made up of four parts: MediKids, Healthy Kids, the Children’s Medical Services (CMS) Network for children with special health care needs, and Medicaid for children. When you apply for the insurance, Florida KidCare will check which program your child may be eligible for based on age and family income.

  • KidCare Medicaid for lower income children under age 19
  • MediKids for children ages 1 through 5
  • Florida Healthy Kids for children ages 5 through 19
  • Children's Medical Services Network for children birth to age 19, who meet the criteria for children with special health care needs

Florida Safe and Mobile Seniors
Florida leads the nation with 17 percent of our population 65 years and older. As the number of residents continues to grow, Florida will remain number 1 with 27.1 percent of our population projected to be 65+ in 2030, compared to 19.7 percent for the rest of the nation (U.S. Census Bureau).

Safe and Mobile Seniors is a virtual "one stop shop" for transportation safety and mobility information for drivers and pedestrians 65 years and older living in Florida. Developed through the Florida Department of Transportation's (FDOT) aging road user program "Safe Mobility for Life", this site provides Floridians easy access to information and resources in an effort to improve the safety, access and mobility of our growing aging population. 

Online Sunshine
Official Internet Site of the Florida Legislature

Organ Donations